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Legal Notice

Legal Notice - Legal Entity

The website https://chateau-de-moison.amenitiz.io/fr is published by Château de Moison, SARL, with a capital of 5000.0 euros, whose registered office is located at Château de Moison, 18380 Ivoy-le-Pré. It is registered with the French administration in Bourges under the number 2015B00211, and the intra-community VAT number is FR11811465269. The publication director is Mrs./Mr. Bruno de La Palme, Château de Moison, 18380 Ivoy-le-Pré, email: chateaudemoison@gmail.com, phone: +33620650383. The website https://chateau-de-moison.amenitiz.io/fr is hosted by the company Amenitiz Solutions SL, Cl Plaza Urquinaona Num.4 P.1 Pta.c 08010 - Barcelona, +33 1 86 65 02 09.

Privacy Policy & Cookie Use Policy

This privacy policy (hereinafter the "Policy") aims to outline the rules surrounding various personal data processing activities that may be implemented when you use our website accessible at the URL: https://chateau-de-moison.amenitiz.io/fr (hereinafter the "Site"). The personal data processing activities carried out on the Site fall under the responsibility of two joint data controllers.

The data controllers for your personal data are:

  • Amenitiz Solutions (hereinafter "Amenitiz"), which manages the Château de Moison website. Amenitiz is registered under CIF B67096750 in Barcelona, Spain. Its registered office is located at 4, Plaza d'Urquinaona, 08010 Barcelona, Spain.

  • Château de Moison, registered with the French administration in Bourges under number 2015B00211 (hereinafter "the Establishment"). Its registered office is located at Château de Moison, 18380 Ivoy-le-Pré. Email of the data protection officer within the Establishment: chateaudemoison@gmail.com.

Amenitiz and the Establishment are collectively referred to as the "Data Controller." The terms "we," "our," and "ours" in this privacy policy refer to the Data Controller.

As Data Controller for your Personal Data, we make every effort to protect your privacy during your visits to the Site.

This Policy provides information about the origin and use of your Personal Data and your browsing information processed during the consultation of our Site.

In this Policy, the term "Personal Data" refers to any data that relates to you alone and allows your direct or indirect identification, regardless of the device you use.

The term "Terminal" refers to the hardware equipment (computer, tablet, smartphone, phone, etc.) that you use to access and browse the Site.

The term "Regulation" refers to the regulation concerning personal data, including Regulation (EU) 2016/679, the French Data Protection Act No. 78-17 of January 6, 1978, and the French Law No. 2018-493 on the protection of personal data.

By using our Site, you declare that you accept the terms of this Policy in their entirety. If you disagree with any of these terms, you are free to stop using our Site.

This Privacy Policy is regularly updated. To ensure you are properly informed of any significant changes in advance, we will notify you through notifications on the relevant services or by email, as appropriate.

The Site will always display the most recent version of this privacy policy.

1. Protection of Your Personal Data

In accordance with the Regulation, we keep a register of all processing activities, which we make available to the competent authorities.

All information you provide during your visits to the Site is strictly confidential. This information is necessary for the purpose of their processing.

1.1. What Personal Data is Collected and Processed?

The information that may be collected and processed includes:

  • Identification and contact data: your first name, last name, gender, postal address, phone number, email address, language, and the country from which you interact with us;

  • Financial and payment data: your bank details (note that all payment transactions are encrypted by the receiving bank or accredited storage center, and we do not retain any credit card numbers), information about your reservations, etc.;

  • Connection, geolocation (only with your consent), and browsing data; and

  • Personal preferences: this includes your cookie preferences.

When we ask you to enter your personal data to access a feature, some data are mandatory as they are necessary for you to access that feature (for example, to record your reservation, we need your first name and last name).

It is important that the personal information shared about you is correct and up-to-date.

We do not process any personal data that could be classified as "sensitive" (information concerning racial or ethnic origin, political, philosophical, or religious opinions, union membership, health, or sexual life) within the meaning of the Regulation on personal data.

In this regard, it is specified that our Site is not intended for children, and therefore we do not process any data related to them.

We undertake not to transfer your personal data to third parties except as listed in Article 1.3 below.

1.2. For What Purposes are Your Personal Data Collected and Processed?

The Personal Data listed above may be collected and processed for the following purposes:

  • Reservation Management

Processing your data is necessary to keep you informed about the status of your reservation, the summary of your reservation, accept your payment, etc.

  • Access to Customer Service

We process your Personal Data as part of our customer service to respond to your requests, particularly through the contact form.

  • Improvement of Our Services

We process your browsing and reservation data for analysis and statistics. Indeed, these data allow us to analyze how you use our Site and improve its ergonomics and quality.

  • Marketing

As part of your subscription to our newsletter, we process your data to manage your subscription and send you targeted information by email or SMS according to your preferences. We may also contact you via push notifications if you subscribe to this service.

Processing for marketing purposes requires your consent. Thus, you can unsubscribe from our communications at any time.

If you have given us your consent to receive our communications, whether through our newsletter or push notifications, we may use the information you provided for the following purposes:

  • Sharing information about our events, products, services, ongoing offers;

  • Recommendations for certain products or services that may interest you; and

  • Customer study to better understand your expectations regarding the products and services offered by our Site.

1.3. Who are the Recipients of Your Personal Data?

In using our Site, you may receive information from third parties with whom we collaborate to offer you certain services. These may include:

  • Financial institutions and accredited storage centers;

  • Entities for fraud detection and prevention; and

  • Service providers related to marketing, communication, and advertising.

Personal Data collected from the Site are primarily processed by the internal services of the Data Controller.

However, we may share your information with the third parties listed above, especially for the following reasons:

  • To process payment concerning financial institutions and accredited storage centers;

  • To verify your credit and identity regarding entities for fraud detection and prevention; and

  • To optimize your journey on our Site and improve our services regarding service providers related to marketing, communication, and advertising.

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We ask the third-party recipients of your personal data to commit to complying with the Regulation on Personal Data. The aforementioned third parties can only use your personal information according to our instructions and not for their own use.

Your login and browsing data may also be transferred to Google Analytics.

We may also disclose your Personal Data to comply with a legal authority's injunction.

1.4. How Long are Your Personal Data Retained?

We will retain your data for a period of ten (10) years following your last reservation to address any queries, complaints, or to maintain all necessary data to meet legal, accounting, or analytical requirements (Article L.123-22 of the Commercial Code).

We may also keep your data for research or statistical analysis; in such cases, they will be anonymized.

In the case of a subscription to our newsletter, we will not contact you if you have not opened our newsletters for more than twelve (12) months.

Any changes to this Policy will be made on this page and will be notified to you by email in case of substantial changes.

The Data Controller may also retain your data for research or statistical analysis. In this case, since it is no longer possible to "re-identify" you, there is no specific retention period imposed by the Regulation.

1.5. Hosting of Your Personal Data

Your Personal Data is hosted by Heroku Inc. The Landmark @ 1 Market St., Suite 300, San Francisco, CA, 94105, United States.

The servers on which your Personal Data is stored are located in Frankfurt, Germany.

In any case, the Data Controller has implemented appropriate technical measures to maintain the security of your Personal Data.

1.6. What Are Your Rights?

1.6.1. Consent

Your consent must be given clearly and unequivocally. Therefore, when you agree to fill out the Site's contact form:

  • The use that will be made of your Personal Data is explained to you;

  • You must check a box validating your consent; and

  • Children under 13 cannot give their consent.

1.6.2. Other Rights

In accordance with the Regulation, you have the following rights regarding your Personal Data:

  • Right of access to data: this right allows you to receive a copy of the Personal Data we hold about you;

  • Right to rectification: this right allows you to request the correction of inaccurate or incomplete Personal Data about you;

  • Right to erasure of your Personal Data: this right allows you to request the deletion of your Personal Data if one of the legal grounds is met:

• Personal Data are no longer necessary for the purposes of processing; • You have withdrawn your consent on which the processing is based; • You have objected to the processing through your right to object; • The processing of your Personal Data is unlawful; or • Your Personal Data must be erased due to a legal obligation.

  • Right to restrict processing of your Personal Data: this processing restriction can be carried out when:

• You contest the accuracy of your Personal Data; • You oppose the erasure of your Personal Data in the context of unlawful processing but demand that it be restricted; • Your Personal Data is no longer used by our services, but its retention is only necessary for the establishment, exercise, or defense of legal claims; or • You object to us using your Personal Data through your right to object.

  • Right to portability of your Personal Data: you can contact us to provide you, or directly to another data controller, with your Personal Data in a structured, commonly used, and machine-readable format;

  • Right to object: you can contact us when

• The processing is carried out to fulfill a mission of public interest or for our legitimate interests; you can object to it only for reasons relating to your particular situation; or • The processing is carried out for direct marketing purposes; you can object to it at any time and without giving any explanation.

  • Right to determine the fate of your Personal Data after your death (e-Testament): one of the specificities of French regulation is that it allows you to send us your directives regarding how we will process your Personal Data after your death. In this regard, you can choose whether they should be deleted or transmitted to one of your close ones.

Regardless of the purpose or legal basis on which we process your data, you can, at any time and without any cost, email us to exercise your rights at the following address: chateaudemoison@gmail.com

Or send us a letter to the following address:

Château de Moison 18380 Ivoy-le-Pré

Please note, however, that we are not always able to fulfill your request for legal reasons that we will inform you of, if applicable, after receiving your request.

In any case, we remind you that you have the right to lodge a complaint with the relevant administrative authority.

1.7. What Are the Legal Grounds for the Processing?

For the processing of your data, we rely on legal grounds that depend on how you interact with our Site.

When you purchase products from our Site, we collect and process your personal data to fulfill the contract between us and you. For example, we need your postal details to deliver your order or your bank details to proceed with payment.

We also rely on other legal grounds such as our legitimate interests. For instance, we consider it in your interest that your identity cannot be used for fraudulent purposes, that our customer service representatives have access to your order information to serve you better, or that we can better understand your use of our Site to improve its ergonomics and the services we offer you.

Finally, when it comes to Personal Data processing for prospecting purposes, the legal basis for processing is your consent (see Article 1.6.1 above).

2. Internet Navigation Security

2.1. Integrity of Your Data on the Internet

The Site has appropriate security measures to prevent any loss, unauthorized use or access, modification, or disclosure of your Personal Data.

All collected personal data is stored on secure servers. The Data Controller has also implemented procedures to manage any breach of personal data.**

2.2. Malicious Uses

It is recommended that you connect only to secure networks, preferably private networks. Be aware of the risks involved in public Wi-Fi networks.

Regardless of the Data Controller to whom you voluntarily provided your Personal Data and considering the nature of the Internet network, other operators unrelated to the Data Controller may capture your data without your consent, especially during your internet browsing. Therefore, we recommend installing antivirus and anti-spyware on your computer and updating them regularly.

2.3. Impersonation/Phishing

The Data Controller will never solicit you by email to obtain personal information.

If you receive an email on behalf of the Data Controller asking for sensitive personal information (such as banking data or private information), please do not respond and forward the email to us so that we can take necessary actions.

You should only provide information about your account after logging in directly to the Site through your browser.

3. Cookie Policy

A cookie is a connection witness, meaning a text file that may be stored in a dedicated space on your device's hard drive when you visit a website. A cookie allows its issuer to identify the device in which it is stored during the cookie's validity or registration period.

When visiting the Site, information related to the navigation of your device (computer, tablet, smartphone, etc.) may be recorded through cookies installed on your device, subject to the choices you have expressed regarding cookies, which you can modify at any time.

3.1. Purpose of Cookies Issued on Our Site

Only the issuer of a cookie can read or modify information contained in it.

When you connect to the Site, the Data Controller may, subject to your choices, install various cookies on your device to recognize your device's browser during the validity period of the relevant cookie. The cookies we issue are used for the purposes described below.

The cookies we issue allow us to:

  • Conduct studies and establish statistics on the traffic and use volumes of various elements on our Site (visited sections and contents, paths), allowing the Data Controller to improve the interest and ergonomics of its services;

  • Adapt the presentation of the Site to the display preferences of your device (language used, display resolution, operating system used, etc.) during your visits to the Site, according to the hardware and software for viewing or reading that your device has; and

  • Implement security measures, for example, when you are asked to reconnect to content or a service after a certain period.

3.2. Your Choices Regarding Cookies

Several possibilities are offered to you for managing cookies. Any settings you make may change your internet browsing and your conditions of access to certain services requiring the use of cookies.

You can choose at any time to express and modify your cookie preferences, through the means described below.

You can configure your browsing software to allow cookies to be stored on your device or, conversely, to reject them, either systematically or according to their issuer.

You can also configure your browsing software so that the acceptance or refusal of cookies is offered to you on an ad hoc basis, before a cookie is likely to be stored on your device. For more information, see the section "How to exercise your choices, depending on the browser you use?" in Article 4.2.3 below.

3.2.1. Agreement on Cookies

The storage of a cookie on a device is essentially subject to the user's will, which the user can express and modify at any time and free of charge through the choices offered to them by their browsing software.

If you have accepted the recording of cookies on your device in your browsing software, the cookies integrated into the pages and content you have consulted may be temporarily stored in a dedicated space on your device. They will only be readable by their issuer.

3.2.2. Refusal of Cookies

If you refuse to store cookies on your device or delete those already stored, the quality of the operation of the services offered by the Site will not be degraded.

However, you will no longer be able to benefit from certain features that may be necessary to navigate in certain areas of the Site. This would be the case if you tried to access content or services for which the implantation of cookies is strictly necessary (e.g., booking a stay). This would also be the case when the Data Controller or its providers could not recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device seems to be connected to the Internet.

In this case, the Data Controller disclaims any responsibility for the consequences related to the impaired operation of its services resulting from its inability to record or consult the cookies necessary for their operation that you have refused or deleted.

Please note that some cookies cannot be deleted as they are strictly necessary for the technical operation of the Site.

3.2.3. How to Exercise Your Choices, Depending on the Browser You Use?

The management of cookies and your choices varies for each browser. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.

3.2.4. Delete Your Cookies

You can delete all your cookies or only those you want. Deleting cookies does not prevent browsing or their reinstallation during navigation. This allows you to control the cookie library of your browser at a given time. Technical cookies, necessary for navigation, will be reinstalled if you visit the Site.

Below, we explain the steps to follow according to your browser.

Chrome:

  • In the Chrome menu, select "Settings"

  • Display advanced settings

  • Go to the "Privacy" section

  • Click on "Content Settings"

  • In the "Cookies" section (first section), click on "Cookies and site data"

  • Look for the cookies you want to delete and click "OK." You can also choose to delete all your cookies.

Firefox:

  • In the Firefox menu, go to "Tools" and then "Options"

  • On the "Privacy" tab, click on "Show Cookies"

  • Look for the cookies you want to delete and click "Remove Cookies"

Internet Explorer:

Internet Explorer does not allow the management of cookies on a case-by-case basis. To delete all your cookies:

  • Click on "Tools" and then "Internet Options"

  • In the "General" tab, in the "Browsing history" section, click "Delete"

  • Check the "Cookies" box and click "Delete"

Safari:

  • In the Safari menu, select "Preferences"

  • In the window that opens, go to the "Security" tab

  • Click on "Show Cookies"

  • In the window that opens, look for and select the cookies you want to delete, and click "Remove"

3.2.5. Private Browsing

The "Private Browsing" mode, offered today by all browsers, mainly allows you to browse the Internet without keeping a history of visited pages or downloads. Regarding cookies, all those recorded during your browsing will be erased

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